Discover Hertford Online Forum

Does anyone know how to claim compensation for a ticket paid for on an oyster card due to a delayed train?

The delay repay claim form from Greater Anglia has this option on their claim form. You have to supply a printed statement showing the date of travel in question along with the form. I presumed it would be the same for all the rail companies,but maybe not.

First Capital Connect says you can do it but doesn't explain how.

Finally found it:

http://www.firstcapitalconnect.co.uk/cu ... pensation/

Next thing we need is to have the option to have our online accounts credited rather than have old-fashioned bits of of paper posted to us.

I didn't think Oyster worked out this way ?