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Topic ID 4090

20/01/2009 by Willow

Virgin

Is anyone else experiencing rubbish broadband connection this evening? It is so annoying. Our connection keeps going down every few minutes, & we are in...dare I say it...'Lower' Bengeo [:p]


0 replies

Archived Replies

Reply ID 59636

20/01/2009 by Deveraux

I somehow feel that I have been cynicaly tricked into following the link for this thread ........[:o)][:o)]


Reply ID 59637

20/01/2009 by Brockman

quote:
Originally posted by Willow
Is anyone else experiencing rubbish broadband connection this evening? It is so annoying. Our connection keeps going down every few minutes, & we are in...dare I say it...'Lower' Bengeo [:p]
It's been crap in my house for the past couple of days, though I dare to guess that might have something to do with someone downloading torrents...


Reply ID 59638

20/01/2009 by Steve

What speed are you getting? http://www.mybroadbandspeed.co.uk


Reply ID 59651

21/01/2009 by Willow

Download speed 2082kbps (260 kB/s)) Upload speed 243 kbps (30.4 kB/s) Is this good/bad? Thanks


Reply ID 59652

21/01/2009 by sloopjohnb

9870 kbps download; 489 kbps upload. This is slightly faster than last week. Was in region of 8000 kbps and upload significantly faster. Quite good since I am paying for a 10mb service and have two modems in the house. When the the laptop died over the weekend[xx(], I disconnected the router so broadband going through an old aol modem through a ntl fibre connection which virgin bought out some time ago. There is a cabinet on the corner about 20 yards away which might help. Have occassional problems with cable tv; when channel hopping the box usually freezes on channel 119 - which is virgin1.[}:)] Pulling the plug usually resolves this.


Reply ID 59653

21/01/2009 by aubend

quote:
Originally posted by Willow
Download speed 2082kbps (260 kB/s)) Upload speed 243 kbps (30.4 kB/s) Is this good/bad? Thanks
It depends what package you are on and how much you pay. I guess you are on a 2mb tariff, so your download and upload speed are about right. Mine are similar to yours at home but I get my broadband free with my phone contract so I'm happy with it.


Reply ID 59669

21/01/2009 by Willow

Yeah we are on the 2mb package - need to reciew it I think.


Reply ID 65368

20/07/2009 by James007

Following a request two months ago to the 'free' upgrade I've just realised that I am now on the 'up to 10 meg' speed. It's much faster, 9.86 on myspeedtest. Has anyone else received their upgrade yet?


Reply ID 65370

20/07/2009 by hertford born and bred

quote:
Originally posted by James007
Following a request two months ago to the 'free' upgrade I've just realised that I am now on the 'up to 10 meg' speed. It's much faster, 9.86 on myspeedtest. Has anyone else received their upgrade yet?
Did you have to do anything..i.e reboot your box or get a new one.


Reply ID 65371

20/07/2009 by James007

I requested an upgrade through the Virgin website after my modem started playing-up. I then received a smaller black one a month ago having had the original silver NTL one for a few years and the speeds wre marginally better. I didn't re-boot my box, it just happened and was noticeable straight away today how much faster the service is. My best friend has a silver box and his service is showing 9.83, so long may it last.


Reply ID 65372

20/07/2009 by hertford born and bred

quote:
Originally posted by James007
I requested an upgrade through the Virgin website after my modem started playing-up. I then received a smaller black one a month ago having had the original silver NTL one for a few years and the speeds wre marginally better. I didn't re-boot my box, it just happened and was noticeable straight away today how much faster the service is. My best friend has a silver box and his service is showing 9.83, so long may it last.
Cheers ..I`ll Be on to them tomorrow.


Reply ID 65581

28/07/2009 by elcartero

quote:
Originally posted by hertford born and bred
quote:
Originally posted by James007
I requested an upgrade through the Virgin website after my modem started playing-up. I then received a smaller black one a month ago having had the original silver NTL one for a few years and the speeds wre marginally better. I didn't re-boot my box, it just happened and was noticeable straight away today how much faster the service is. My best friend has a silver box and his service is showing 9.83, so long may it last.
Cheers ..I`ll Be on to them tomorrow.
Hello HB and B.....Hopefully, you've managed to get a black box and are now getting a fast service. FYI, I just tested mine at speedtest.net and got 98.8 mbps so you should get much the same.....


Reply ID 65582

28/07/2009 by Deveraux

quote:
Originally posted by elcartero FYI, I just tested mine at speedtest.net and got 98.8 mbps so you should get much the same.....
That's got to be a typo! Either that or I think I know why everyone else is stuggling for bandwidth [:)]


Reply ID 65588

28/07/2009 by thefair1973

I think that's right - haven't Virgin started to roll out 100 Mbps broadband. This is megaBITS though, not bytes, so if you're downloading files etc, it's roughly 12MB per second. Still, bloody fast!!


Reply ID 65594

28/07/2009 by hertford born and bred

quote:
[i]Originally posted by elcartero Hello HB and B.....Hopefully, you've managed to get a black box and are now getting a fast service. FYI, I just tested mine at speedtest.net and got 98.8 mbps so you should get much the same.....
Sending out a black box. Dont worry the first thing i will do is test the speed.


Reply ID 66564

02/09/2009 by hertford born and bred

5 Weeks later and im finally sorted. I wont bore you with the details but it has been a right saga. Anyway finally took a chap in a call centre in India to send some signals and Hey Presto. Well done Call Centre India.[xx(]


Reply ID 66568

02/09/2009 by Dell Boy

Glad to hear it's sorted out at last, the Indians made a smoke screen signal of that 1 then?


Reply ID 66588

03/09/2009 by hertford born and bred

quote:
Originally posted by Dell Boy
Glad to hear it's sorted out at last, the Indians made a smoke screen signal of that 1 then?
Very Good.[:D] Very hard to hear the staff in India as they speak so quietly and sound so distant on the phone, But the lad came up trumps where as Manchester failed.


18 replies