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Topic ID 5953

04/05/2011 by Steve

Focus DIY Under Threat

The BBC are reporting that Focus DIY are going into administration. http://www.bbc.co.uk/news/business-13283501 I can't say I'm surprised. In fact I'm surprised they've lasted as long as they have. It's entirely self-inflicted. Their logistics and stock control have always been dreadful. Items out of stock all over the place. Every empty peg or shelf is a lost sale. Sad for the staff but hopefully will benefit Botsford.


Replies

Reply ID 81009

04/05/2011 by frazer

Sad news.. I have always found the staff so helpful and friendly especially the girls/ladies on the tills. I really hope they manage to get new jobs. I found the shop really useful and have used it a lot for so many things. I hope a similar shop takes up residence there as it will drive more shoppers out of the town and into the bigger retail parks. Good news for Botsfords though, but no where that I know of to just park and pop in there.


Reply ID 81011

05/05/2011 by carlos fandango

Administration doesn't necessarily mean they will close down.


Reply ID 81012

05/05/2011 by codek2

no carlos - we can only hope it means that! I can't see what they'd do with such a big empty unit though. Perhaps they'll split it like they did in waltham abbey when mfi closed. Maybe nandos will open with a drivethru!


Reply ID 81013

05/05/2011 by Rabbit Rabbit

I would rather have the store than not; although I have most things in my garage there's often something I don't have and Focus is closer than WGC or Harlow. And I have just got my over 55 / 10% off card .....


Reply ID 81015

05/05/2011 by Kateg28

I find my trips there entertaining. I went to buy a shed once and was told 'Shed person is on a break'. I was momentarily confused by this information but persevered and they found someone who answered my questions with "Dunno, I am on powertools". It became a mission to buy a shed from this company because they clearly didn't want to sell me one. I do find them very useful though as opening hours convenient (I work in London) and parking is easy and free.


Reply ID 81016

05/05/2011 by thefair1973

it would be nice if they opened a small B&Q like the one in Harlow


Reply ID 81018

05/05/2011 by Ewoowar

I have always found Focus Do It All to have a poor range of stock and to be somewhat more expensive than their competitors who are further afield. If I need to choose a product from a range, such as the jigsaw I needed to buy last week, I would go to a large B&Q or the Screwfix in Harlow. Even Homebase at Oldings Corner has a better range.


Reply ID 81022

05/05/2011 by codek2

dont forget the screwfix in welwyn - much closer!


Reply ID 81026

05/05/2011 by Ewoowar

quote:
Originally posted by codek2
dont forget the screwfix in welwyn - much closer!
Agreed.....only the Harlow store is on my way to and from work.


Reply ID 81030

05/05/2011 by hertford born and bred

quote:
Originally posted by codek2
dont forget the screwfix in welwyn - much closer!
Thirded..And good discounts for account holders


Reply ID 81039

06/05/2011 by sprocket

Unfortunately i paid £600 for a bedroom suite from Focus DIY last week, luckily by credit card. some of it was not in stock so i went down the store yesterday to see how the land lied. Was told that as of 7.00am 5/5/11 Ernst and Young were the administrators and that Focus DIY no longer existed, that they couldn't release my goods from the store, and couldn't authorise a refund! Obviously i was a little peeved as they were still trading as normal, apparently you can still buy their goods but can't claim a refund! They were not making customers aware of this situation at the tills while i was there, and most of them didn't even seem to know that Focus DIY are in administration. I felt it my duty to inform some of my fellow customers of the current situation as most of them had probably missed the miniscule small print notice at the entrance...very sneaky...and was promptly invited to leave the premises! No doubt my goods will be sold on and the proceeds used to pay off the premier creditors leaving Joe public with Jack ****e as usual! End of rant. Why can't i be the windscreen for once...instead of the bug.


Reply ID 81040

06/05/2011 by Steve

quote:
Originally posted by sprocket
... some of it was not in stock
Oh what a surprise


Reply ID 81066

07/05/2011 by James007

Dare I say it.... The County Cinema moving almost back home, albeit 100 yards or so [?]


Reply ID 81069

07/05/2011 by Joe

From there website: Existing customer orders Goods for existing customer orders may only be collected from store if the customer: Has paid for the goods; and Holds a valid receipt for those goods; and Has been advised by the store that the goods are in stock and have been reserved for customer collection. Goods for existing customer orders where a deposit has been paid may only be collected from the store if: The customer has been advised by the store that the goods are in stock and have been reserved for customer collection; and The deposit paid is not more than 5% of the purchase price; and The full balance of the purchase price is paid. At this stage we cannot deliver goods where customers have placed orders for home delivery. At this stage we are unable give a refund on any outstanding customer orders. Please advise us in writing at the address below of any outstanding orders that you have.


Reply ID 81070

07/05/2011 by Arty

quote:
Originally posted by James007
Dare I say it.... The County Cinema moving almost back home, albeit 100 yards or so [?]
Coincidence - first thing that crossed my mind, too


Reply ID 81101

09/05/2011 by Jackanapes

B&Q bought 31 of the stores on Friday afternoon http://www.bbc.co.uk/news/business-13315837 Let's hope that the Hertford store was among them, I've been informed that it is a profitable store.


Reply ID 81113

09/05/2011 by thefair1973

I see Travis Perkins and The Range are also interested in acquiring stores.


Reply ID 81115

09/05/2011 by newgirl

I'd be happy with any of them as long as it meant saving jobs.


Reply ID 81378

22/05/2011 by shunt

Hopefully the result will be we get smething useful instead. There was never a company which so deserved to fail as Focus. Their history in Hertford has been a slide from inadequate to useless.


Reply ID 81381

22/05/2011 by Razor

I understand it is becoming a Wickes


Reply ID 81385

22/05/2011 by glees

it is indeed becoming wickes, and all staff retained


Reply ID 81386

22/05/2011 by Steve

quote:
Originally posted by glees
it is indeed becoming wickes, and all staff retained
Everyone's a winner.


Reply ID 81387

23/05/2011 by Marilyn

quote:
Originally posted by Steve
quote:
Originally posted by glees
it is indeed becoming wickes, and all staff retained
Everyone's a winner.
Except possibly the new owners of Bostford's ...............


Reply ID 81458

29/05/2011 by tiger.1000

Botsfords has existed whilst Focus were in Ware Rd. As long as the current proprietors exercise the same level of charm and knowledge as Stuart Purser did in the past; they'll still be trading in 20 years.


Reply ID 81485

31/05/2011 by buzz

Went there today, massive posters all over the place saying "Closing Down" "Everything must go"! Does this still mean they are retaining the staff? Didn't say anything about re-opening under a different name.


Reply ID 81486

31/05/2011 by Steve

quote:
Originally posted by buzz
Went there today, massive posters all over the place saying "Closing Down" "Everything must go"! Does this still mean they are retaining the staff? Didn't say anything about re-opening under a different name.
Technically that's correct. Focus DIY is closing down. The leashold property has been bought by Wickes, who will open a store there, employing the staff previously engaged by Focus DIY. http://news.wickes.co.uk/wickes-owner-buys-13-focus-stores-1937 This differs from B&Q's arrangement with the administrators. They have simply bought the stores and staff will have to apply for the jobs offered by the new store.


Reply ID 81487

31/05/2011 by dutch knight

Yes,I was in there today as well.I asked the girl on the till,and she said that Wickes are retaining the staff and once they have sold all their stock they will change over to Wickes


Reply ID 81488

31/05/2011 by James007

The freeholder will have to do some car park reconfigurations as it is bad enough with a small car trying to get in and out. Wickes is a good addition to the town.


Reply ID 81970

29/06/2011 by thefair1973

has this closed down yet?


Reply ID 81974

29/06/2011 by Taxing

It was still open on Sunday - mainly paint left, at half price!


Reply ID 82361

28/07/2011 by Frenchie

When is Wickes open....any ideas ?


Reply ID 82681

16/08/2011 by gemipicorn

Any news yet on when Wickes will open?


Reply ID 82683

16/08/2011 by Steve

quote:
Originally posted by gemipicorn
Any news yet on when Wickes will open?
Seemingly not. The shopfitters are in though.


Reply ID 82797

24/08/2011 by Frenchie

The building is all branded with logo's and signs etc now....


Reply ID 82807

25/08/2011 by Marilyn

There is something in todays Mercury, not had chance to read it yet.


Reply ID 82871

26/08/2011 by gemipicorn

Looks like Wickes will be opening 3rd Sept.


Reply ID 82872

26/08/2011 by Steve

I've started a new thread as the O/P has run it's course http://www.hertford.net/yoursay/topic.php?id=6135


37 replies