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Topic

Topic ID 6418

08/02/2012 by steven

FCC and heating

Is it just me, or is there no heating on some of the trains to/from HFN? I'm absolutely freezing this morning.


Replies

Reply ID 86198

08/02/2012 by carlos fandango

Sometimes I find the 2nd carriage is like a freezer when the rest of the train is quite cosy. Not happened recently thank goodness.


Reply ID 86199

08/02/2012 by Kateg28

Always been fine, in fact I often take my coat off, except today. I was so cold.......


Reply ID 86200

08/02/2012 by steven

Strange. All this week and most of last week the 0850 has been like a fridge, as has the 1818 from MOG (it's a bit odd walking from a warm platform into a freezing train, underground). On top of the lack of heat I also seem to always get a Class 313 with those dreadful seats, so minor backache as well as being freezing cold. Top quality service from FCC after another price increase [:)]


Reply ID 86201

08/02/2012 by codek2

they do say if you tweet them with the carriage number they will look at it. (5 digit number above the doors (inside) or at the end) i must admit i do get a bit of a mismash, certainly the older trains do seem to have heating troubles. And sometimes it's the other way and absolutely roasting!


Reply ID 86202

08/02/2012 by steven

I've spoken to them regarding the poor quality of the 313s I have to endure but thought I'd give them the benefit of the doubt over the heating for a few days. I'll email customer services again (I don't have or want a twitter account) and see what they say.


Reply ID 86203

08/02/2012 by codek2

ok, regardless of the communication medium, you still need the carriage number. Without it you're not going to get anywhere.


Reply ID 86204

08/02/2012 by steven

Err obviously, you already mentioned that.


Reply ID 86254

09/02/2012 by mikol

The driver mentioned the other morning that the heating in carriage 1 hasn't worked for years. He exaggerated somewhat saying he's been complaining about it for the last 10 or so, but he made a point of letting everyone know it was 'being looked into' ... Generally 3 or 4 is quite toasty.


Reply ID 86255

09/02/2012 by Drama Queen

I haven't commuted since 2005 and it was definitely off then!!! Seems the price of fares doesn't equate to fixing and maintaing the rolling stock !


9 replies