Dutch rail company Abellio have formally taken over services at Hertford East station.

Immediate changes include the freezing of car parking charges until the end of the year, additional customer service staff and a doubling of safety and securty staff.
Fares and train times are currently unchanged.
There will be few cosmetic changes initially as the franchise is only for 29 months. This means there will be no overhaul of signage or train liveries.
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Following a four year hiatus the news service was re-introduced as a pilot in April 2018..